Maps ready for approval not being copied to prelive

Symptoms

The following issue will have both listed symptoms present. It is recommended to check that all approval properties were set correctly, and that there are not any underlying publishing issues before trying this fix.

• Maps that are marked as ready for approval are publishing correctly but not copying to prelive, under any circumstance.
• In Edit Users, when editing a users permissions regarding approvals/reviewals, an error message stating the property cannot be found in the properties.xml file will appear and the changes will not be saved.

Solution

1. Locate the node properties tag.
2. Locate the group tag with the name Approval.
3. Inside this tag there is a number of Row tags. Inside one of these is rowName="contentapprover". This needs to be changed to rowName="tr_contentapprover".
4. The stencil and template files will also have to be changed to change the mandatory properties from "contentapprover" to "tr_contentapprover".

As a side note, it could be possible that the solution is to change "tr_contentapprover" to "contentapprover".