Library Explorer Not Linking To The Correct Library

Symptoms

When navigating to a library via the library explorer it will not link to the correct library, or even a library that no longer exists. This will cause an IIS error in the browser.

Another way to check for this issue is to look out for where the requested link is different to the link in the browser, For example, if you click the link in library explorer to navigate to Library A and this IIS error occurs, make sure to check the link in the browser. The link should be "https://SITENAME/Triaster%20Browser%20Toolkit%202011/MobileHomepage/frames.aspx?sitetype=click&library=LibraryA&site=Live". However if this error occurs the link in the browser will be different, such as: "https://SITENAME/Triaster%20Browser%20Toolkit%202011/MobileHomepage/frames.aspx?sitetype=click&library=LibraryB&site=Live"

Solution

Navigate to the process libraries folder, the default path is "C:\Triaster\TriasterServer2011\ProcessLibraries". Inside this folder there is a web config file. Right click and edit this file in a text editor. Inside this file there will be an <httpredirect> tag. In the example given above this will be redirecting to Library B. Highlight this tag and everything within it and delete it from the file. Click save and close the file.